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IT Support and Maintenance

Our unlimited IT support services provide you with stress-free IT support by finding and preventing potential problems before you even notice them.

Would you like IT resources on hand but without having to pay for an additional staff member?

Need peace of mind that your IT systems are being looked after 24/7?

Want to ensure that your IT systems are operating efficiently, safely and securely?

Need an expert on hand ready to sort your problem immediately so you can keep working with minimal disruption?

There is a solution that doesn’t involve employing an IT expert to remain on site, constantly monitoring, upgrading and looking after your systems.

If you want a whole team at your fingertips for a fraction of the price of just employing one person, then a remotely managed IT support service is the answer to your problems.

Here’s what we can do:

  • Unlimited telephone support

We don’t always need to come into your offices if you have an IT issue, we can access your computers remotely as if we were there in the flesh. Which means that we can fix problems instantly, no waiting around for us to turn up. In a matter of seconds we can investigate the issue, and get fixing. You don’t need to book an appointment, just give us a call, and we’re on hand there and then

  • Unlimited on-site support

Ok, we admit it, there are occasions where we might need to come and see you and your computers, perhaps to change some cables etc., but don’t worry, we won’t charge anything to come to your office. We have a whole team of engineers who are fully trained, qualified and up to date with the latest technological developments on call and able to visit on-site as needed – even if you are at home or not in the office, we’ll come to where you are to sort out the problem

  • Unlimited ongoing maintenance

Of course, it’s not just about rectifying the problems as they occur, but keeping things running smoothly, so that any downtime is minimised. So we’ll perform regular health checks and keep everything up-to-date, so that you have peace of mind that all is working to its optimum performance and as securely as possible.

We’ll monitor your usage and systems, so that we can ensure you using the best systems for your needs, and we can upgrade/install/tweak as necessary, all behind the scenes so that you can keep operating and doing what you do best

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Access from Anywhere

your remote desktop can be used from any device on any connection

Flexible and Scalable

the solution can grow with your business, no need to pay for unused resources

Increased Productivity

access all your applications and files from anywhere

Expert Support

we’re here if you need us, from initial advice through on on-going assistance

Increased Data Security

wherever you’re working from, your data is secure

Reduced Costs

our simple, transparent pricing means you only pay for what you need

Business Continuity

we handle backups for you, meaning you can keep working, whatever happens

Future Proofing

no need to worry about hardware and software updates, we handle it all