IT Support Testimonials

What our clients say

• Cyber security and data backup

  “For the last three years, Host My Office has protected my business through antivirus software and cyber security software. In addition, you back up my data on a regular basis, so I can rest easy in the knowledge that my data is secure and free from the threats that we read about every day in the media.”

• A long-term IT support partnership

  “I consider Host My Office to be an extension of my business and one that I simply would not be able to function without. The service from all of you is always first class. Not only would I recommend your services, but I would also actively encourage other businesses to invest in this extension to their businesses.”

• Office 365 email migration

  “I recently employed the services of Host My Office to take out Office 365 and migrate my existing email and mailboxes to the new system. From my initial enquiry, the response was quick and I received a clear quotation for the work. This, coupled with the excellent advice and guidance from Simon and his support team, ensured that what I thought would be a painful and complicated process was a seamless transition with minimal downtime, and I am delighted with the result.”

• Laptop replacement and setup

  “My existing laptop was starting to creak and strain under pressure due to its age and limited capacity. You suggested a cost-effective and stylish alternative which fitted the bill. Given that most of my files are in the cloud and my need to store files locally is limited for data security reasons, you recommended an option that gave me flexibility and speed in a lightweight and attractive package which exactly meets my needs. You also supported me in the transition from my existing system to the new laptop, as well as backing up all my data and providing an antivirus package that protects me. I would have no hesitation in recommending you to any of my customers for all their IT support, hardware and software requirements.”

• Wi-Fi installation and technical support

  “I have used your firm for ongoing and ad hoc technical support for many years. Specifically, this included the installation of new interconnected routers within my property to provide uninterrupted Wi-Fi whilst roaming from one zone to another. One of your team visited the site, assessed the mix of technology and hard-wired solutions and prepared a quote. The installation was carried out exactly as had been indicated in terms of time and disruption. Your work is excellent and your team have a can-do attitude which is refreshing and reassuring.”

• Laptop encryption and personal service

  “Thank you for all the work you have done for me recently, in particular your ‘above and beyond’ service when it came to my laptop encryption. Knowing how important it was for me not to be without my laptop for longer than necessary, you arranged for it to be picked up and returned to my home address once the work had been carried out, on a day when I was out of the office, so I was never inconvenienced. Your service was exemplary, your charges were fair, and I would not hesitate to recommend your service to others.”

• Remote support and email security

  “Many thanks for your help recently. Your team spent a day remotely monitoring my PC, adding a new virus checker and generally updating the system to run more efficiently. By coincidence, a few days later I was contacted by several clients to advise that they had received spurious emails from one of my email addresses. Your team quickly established the root cause, a deep-rooted virus in my Outlook account, and fixed it by spending a further day remotely isolating the problem and eradicating the virus.”

• PC restoration and upgrades

  “I wanted to thank you for restoring a dinosaur PC in our office that had become unusable and would have been costly to replace. Host My Office was able to restore the machine to like-new condition and also upgraded it to run faster and provide more storage space.”

• Clear communication and problem solving

  “The team at Host My Office communicate in an exemplary manner and resolve all the issues that arise, keeping you up to date with what is happening and letting you know how to detect problems for yourself in the future. I have recommended Simon and his team on numerous occasions and have no hesitation in continuing to do so.”

• A laptop supplied at short notice

  “I needed a laptop at very short notice and, as with many small businesses, I was on a tight budget. Simon not only sourced me an excellent machine he had reconditioned at a great price, but also loaded it with all the software and security I needed, rather than lots of programs I would not use. All of this was set up and dealt with within hours, at my convenience.”

• Backup and disaster recovery

  “Host My Office set up a backup and disaster recovery system for my digital agency. Part of what we do is create designs for our clients, which involves large files that need to be regularly edited and updated. This makes us a tricky customer, not ideally suited to cloud computing. It also means that the value of the files we store for our clients is relatively high. Host My Office listened to what we wanted and came up with the perfect solution. They sourced all of the equipment necessary, managed the installation and, when things turned out to be tougher than expected, they got it all working and even stuck to their very reasonable budget! I wouldn’t hesitate to recommend Host My Office. They have done an incredible job for us and it feels great to be able to relax knowing our business and all the files our clients rely on us to look after are in safe hands.”