IT Support
London
Remote IT support, cyber security and cloud services for small and mid-sized London businesses. Based in Tunbridge Wells, we combine weekday helpdesk support with 24/7 monitoring and on-site visits by arrangement.
Serving London & the South East
Remote-first support with on-site visits available across Greater London
Managed IT support for your London team
A London office, a hybrid workforce and cloud-based systems bring different support needs. We help you plan day-to-day IT support, cyber security and backup around the way your people work, whether they are in the office or working remotely.
Our team is based at Salomons Estate in Tunbridge Wells, Kent—not at a London branch. We support London businesses remotely and arrange on-site visits when needed. Start with a conversation about your systems, office postcode, support hours and any handover from an existing provider.
Who We Work With
IT support for London's diverse business landscape.
From regulated financial firms in the City to fast-growing agencies in Shoreditch — we understand how different London businesses operate.
Financial & Professional Services
Financial firms, law practices and consultancies need careful control of access, devices and business data. Discuss your security and regulatory requirements when defining your IT support agreement.
Tech & Creative Agencies
Agencies and technology businesses need reliable access to shared files, cloud services and devices as teams grow. Plan support and backup around the tools your people use every day.
SMEs & Scale-ups
For small and mid-sized businesses that want professional IT management without building a full internal team, a managed support agreement provides a defined point of contact and scope of service.
Multi-site & Hybrid Teams
Remote and hybrid working is the norm in London. We ensure your team has the same secure, reliable access whether they're in the office, at home, or anywhere else.
Why Host My Office
Six reasons London businesses choose us.
Support planned around your business
Discuss the users, devices and systems you need to support. A clear scope helps you compare providers on what is included, rather than headline prices alone.
Helpdesk and 24/7 monitoring
Our helpdesk is open 8:30am–5:30pm Monday to Friday, with around-the-clock device monitoring running in the background to help identify issues early.
Fixed monthly pricing
A fixed monthly agreement makes support costs easier to budget. We discuss your requirements and confirm the services, visits and project work included in your proposal.
Cyber security built in
Discuss endpoint protection, ransomware risks and ongoing security monitoring alongside your day-to-day IT support, so security is part of the plan rather than an afterthought.
A real engineer, every time
No call centres, no offshore first-line support. When you contact us, you reach an engineer who knows your systems and can start resolving the issue immediately.
Remote-first, on-site when needed
We use remote support where possible to avoid waiting for a visit. When hands-on work is needed, on-site support in Greater London can be arranged according to the work and location.
What We Offer
A full managed IT service for London businesses.
From day-to-day helpdesk support and cyber security through to hosted desktops, cloud solutions and backup, choose a support agreement that matches your requirements. Confirm the included services and any additional project work before getting started.
Talk to our team
Not sure what you need? Start with a free, no-obligation conversation about your business and your current IT setup. Honest advice, no sales pressure.
Where We Work
Covering Greater London
We support businesses across Greater London, from the City and Canary Wharf to West London and the inner suburbs.
We also cover Kent, Sussex and Surrey. View our Kent coverage.
Choosing IT support for a London business
Support for the whole team
If staff work between a London office and home, compare how a support plan covers remote devices, Microsoft 365 accounts and access to shared files—not just the equipment at one address.
Office access and site visits
For a serviced office, shared building or multiple sites, tell us who manages the broadband, Wi-Fi and network equipment. Building access and responsibility for shared systems need to be clear before an on-site visit is arranged.
Continuity when changing providers
Before changing IT providers, check ownership of administrator accounts, Microsoft 365 subscriptions, domains and backups. Agree how access and documentation will be transferred so your team can keep working during the handover.
Want to understand how clients describe our work? Read client testimonials about our IT support.
IT support London: frequently asked questions
Do you have an office in London?
Host My Office is based at Salomons Estate, Broomhill Road, Tunbridge Wells, Kent, TN3 0TG. We serve London businesses remotely, with on-site visits available by arrangement.
What does managed IT support for a London business include?
Our services cover helpdesk support, device monitoring, cyber security, cloud solutions and data backup. The users, devices, services and on-site requirements covered by your agreement are discussed before a plan is agreed, so you can understand what is included.
Is your IT helpdesk available 24/7?
Our helpdesk is open from 8:30am to 5:30pm, Monday to Friday. Device monitoring runs 24/7. Around-the-clock monitoring is not the same as a 24-hour staffed helpdesk; discuss any out-of-hours support requirements with us before choosing a plan.
Can you provide on-site IT support in London?
Yes. We use remote support where possible and can arrange on-site visits across Greater London when hands-on work is needed. Share your office postcode, access arrangements and the work required so we can confirm availability, timing and the scope of a visit.
How much does IT support in London cost?
We offer fixed monthly pricing based on the support you need. The quote depends on factors such as your users, devices, existing systems and service requirements. Contact us for a proposal and confirm which services, visits and project work are included before comparing providers.
Can you support Microsoft 365 and hybrid working?
Yes. Our cloud services include Microsoft 365 and support for teams working between the office and home. We can discuss email migration, access to shared files, device protection and backup as part of your support requirements.
Discuss your London office and remote team with us on 01892 267 200.
Better IT support
for London businesses.
Book a free consultation and find out how Host My Office can take IT completely off your plate — at a price that makes sense.