What key qualities should you look for in a hosted desktop provider?
24th May 2021
A hosted desktop (also known as Desktop as a Service or DaaS) can be an invaluable tool for improving the way your business operates. You can make your business processes much more efficient, allow users to access their work from anywhere, and considerably reduce infrastructure and ongoing IT operational costs. To do that, however, you need to make sure you partner with the right hosted desktop provider. What are the key things you should be looking for?
1. Experience
Experience and understanding of the services offered are key for any service provider, but this is especially true of hosted desktops. The reason is that a hosted desktop service will often form the foundation on which the rest of your business operations rest. This means it's essential your hosted desktop provider knows their product and service and is also familiar with coping with the demands of a busy business. References are invaluable, so do some research on the company to find out what current and former clients think of their services.
2. Versatility
No two hosted desktop installations are the same. Every business has completely unique needs, and it's the role of your hosted desktop provider to understand and meet yours. You shouldn't have to compromise to suit their services, they should be able to morph their services to best suit you and your requirements. Your business is going to grow over time, which means your needs and requirements are also going to change. That means you need a hosted desktop provider who can continually adapt their services to your needs as they develop.
3. Communication
A hosted desktop service is a collaborative effort. It requires you to be honest and open with your business needs, but it also demands that your hosted desktop provider has the ability to listen. They must use what you tell them to inform the hosted desktop implementation they draw up for you. A hosted desktop service that is properly tailored to your needs is what will best facilitate your business growth.
For more information about hosted desktop services or to speak with a trusted provider, contact Host My Office today.
