3 mistakes to avoid when choosing a hosted desktop provider
19th November 2020
As with anything in the business world, it is key to know what you are doing when choosing a hosted desktop provider. It really is not a good idea to pick one out at random and hope for the best! Selecting the best provider is all about knowing what to look for - and what mistakes to avoid. But what are the classic blunders you should swerve when picking out the right IT partner to work with?
Not checking out the customer support
One of the key things that any provider must offer is excellent customer support. Without this, you could be in for a frustrating experience and not have the help you need when using DaaS. This support should be ongoing as well - beware of providers who disappear as soon as you have signed up! A good way to check this out is looking at online reviews and checking to see a provider has a decent range of ways to contact them.
Choosing one that has no business continuity plan
While any decent hosted desktop will work just fine most of the time, you may have one-off events which disrupt this. It is key to remember that this could be due to external events which have nothing to do with your business or DaaS service. Business continuity is key here and you should not make the mistake of neglecting this when choosing a provider. It is crucial to go with one that handles data backup for you, so you can carry on working if any unforeseen disasters occur.
Picking one with complex pricing structures
The simple fact is that all business owners need to have clarity on what their hosted desktop service provider will charge them each month. Signing up with a provider with complex pricing is a nightmare because you never know what you may get charged each month or understand why. It is therefore wise to look for one that has a simple, all-in-one fee structure. This will mean you know exactly what you will be paying each month and can budget for it.
Hosted desktop services with Host My Office
If you are looking for a hosted desktop provider who offers all the above and more, contact us at hello@hostmyoffice.co.uk today. Our easy to use desktops can be accessed from anywhere on any device while also delivering superb online security. They are the perfect way to increase productivity in your company and drive growth. Email today for more details.
